Urbana Dental Smiles Re-Opening for All Patient Care on May 4th

We are happy to announce that Urbana Dental Smiles will be re-opening its doors on May 4 for all patient treatment.  We would like to share with you the safety measures we have in place.
 
Since our time in Urbana, we have invested in our practice, our team, and our patient care with the mindset of having the most pristine, safe, and technologically advanced facility that dental healthcare has to offer. We always pride ourselves in going above and beyond what our regulatory agencies require.  We prioritize health and safety for our team members, our patients, and our family members alike. Those efforts will not stop and our practice will continue to be on the cutting edge in the face of this challenge.
 
With the recent news and outbreak of COVID-19, it has become increasingly important to maintain proper disinfection, sterilization, and cleanliness in all aspects of our care. The great news is that we already exceed the requirements that have been asked for all healthcare providers and in usual fashion, we plan to implement even more ways to increase safety precautions.
 
The following are additional protocols we put in place that go above and beyond standard requirements and exceed the vast majority of healthcare facilities:

• Medical grade HEPA filtration system placed in each one of our treatment rooms.
• Increased aerosol removal during preventative appointments.

Here are some things you can expect when you arrive at Urbana Dental Smiles:

• Upon arrival we will be implementing a virtual reception process where you call from your car when you arrive and we will let you know when to come in.
• We will check your temperature, disinfect your hands, and screen all patients with a health questionnaire.
• Level 3/Surgical Masks will be provided for those patients who enter our facility who are not wearing facial coverings
• We will limit the number of patients present and stagger appointments to limit the number of patients at any given time in our office.
• Our team will look different and will be going well above and beyond all required safety measures for your safety including face shields and hair coverings.

We ask that patients limit bringing family members to their appointments and allow only one parent to accompany their child for appointments.
 
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at (937) 653-5359 or book an appointment online.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
 
Sincerely,
The Team at Urbana Dental Smiles

---

FAQ's

“Is my previously scheduled appointment still valid?”
Yes it is. Our team will be contacting each patient via our normal text confirmation system. Previously scheduled appointments will still be valid.
 
“What if I don’t feel comfortable coming in yet?”
We understand that we all have different risk factors. We’re here for you when you are ready.
 
“Can I get in sooner than my scheduled appointment?”
Yes you can. Many patients have had to put off non-emergency care for some time. Please call our team at (937) 653-5359 or book an appointment online. We will be working hard to provide everyone care as soon as possible.